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Updated April 6, 2015

Consumer Contact: 979-836-7977

Media Contact: Gene Grabowski, 202-270-6560

If you have received a call or e-mail from a retailer or have any questions about a Blue Bell product here is the information you need to know:

In an abundance of caution, we have voluntarily suspended operations at our manufacturing plant in Broken Arrow, Okla., due to a 3 oz. institutional/food service chocolate cup that tested positive for Listeria monocytogenes.

In response to this the Centers for Disease Control and Prevention (CDC) has recommended people not eat products produced in that facility. Blue Bell products made at the Oklahoma production facility can be identified by checking for letters “O,” “P,” “Q,” “R,” “S,” and “T” following the code date printed on the bottom of the product package.

We are voluntarily withdrawing these products from stores:

If you have purchased any of these products, either discard or return it to the retailer for a full refund.

It is important to note that these products HAVE NOT BEEN RECALLED; however, some retailers have decided to remove products from their shelves.

To find out the facts about Listeria click here.

We apologize for any inconvenience this has caused to our customers and consumers.

For more information consumers with questions may call 979-836-7977, Monday – Friday 8 a.m. – 5 p.m. CST.

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Updated April 3, 2015

Consumer Contact: 979-836-7977

Media Contact: Gene Grabowski, 202-270-6560

Public Message to Consumers

 Blue Bell Creameries is voluntarily suspending operations at our manufacturing plant in Broken Arrow, Oklahoma. We will then thoroughly inspect the facility for any possible problems that may have led to the contamination of some of our ice cream products in the past few weeks.

We are taking this step out of an abundance of caution to ensure that we are doing everything possible to provide our consumers with safe products and to preserve the trust we have built with them and their families for more than a century.

The Broken Arrow operations will be suspended so that our team of expert consultants can conduct a careful and complete examination to determine the exact cause of the contamination. We have notified the U.S. Food and Drug Administration of our action and we remain committed to being transparent with that federal agency.  Once our investigation is complete and we have made all necessary improvements, it will return to operation.

Our other plants continue to operate and supply our products to retail stores and institutional customers.

We apologize in advance for any inconvenience this step may cause, but we believe it is the right thing to do for you, our consumers, who for generations have relied on Blue Bell for the freshest and finest ice cream.

For more information consumers with questions may call 979-836-7977, Monday – Friday 8 a.m. – 5 p.m. CST.

 

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Updated March 23, 2015

Consumer Contact: 979-836-7977

Media Contact: Gene Grabowski, 202-270-6560

BLUE BELL ICE CREAM RECALLS 3 OZ. INSTITUTIONAL/FOOD SERVICE ICE CREAM CUPS – CHOCOLATE, STRAWBERRY, VANILLA (TAB LID) – BECAUSE OF POSSIBLE HEALTH RISK

Blue Bell Ice Cream of Brenham, Texas, is recalling three 3 oz. institutional/food service ice cream cups- chocolate, strawberry and vanilla with tab lids because they have the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

On March 22, the Kansas Department of Health & Environment reported one positive test for Listeria monocytogenes on a chocolate institutional/food service cup recovered from a hospital in Wichita, Kan.  This cup was produced in the Broken Arrow, Okla., plant on April 15, 2014. These cups are not sold thru retail outlets such as convenience stores and supermarkets.

The ice cream cups listed below were distributed in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wyoming via food service accounts.

Ice Cream Cup Chocolate (3 FL OZ)                                         No UPC - SKU #453

Ice Cream Cup Strawberry (3 FL OZ)                                     No UPC - SKU #452

Ice Cream Cup Vanilla (3 FL OZ)                                             No UPC – SKU #451

There have been no reported illnesses to date.

This recall in no way includes Blue Bell Ice Cream half gallons, pints, quarts, 3 gallons or other 3 oz. cups. 

Consumers who have purchased these items are urged to return them to the place of purchase for a full refund. For more information consumers with questions may call 979-836-7977, Monday – Friday 8 a.m. – 5 p.m. CST.

 

 

 

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Updated March 23, 2015
Contact:
Consumer:
979-836-7977

BLUE BELL ICE CREAM RECALLS FROZEN SNACK ITEMS BECAUSE OF POSSIBLE HEALTH RISK

Blue Bell Ice Cream of Brenham, Texas, is recalling 10 frozen snack items because they have the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

Blue Bell continues to work closely with the U.S. Food and Drug Administration (FDA), the Centers for Disease Control and Prevention and the Kansas Department of Health and Environment in order to resolve this issue.

The FDA found Listeria bacteria in samples of Blue Bell Chocolate Chip Country Cookies, Great Divide Bars and individually packaged SCOOPS. Seven other products made on the same production line were also recalled: individually packaged Sour Pop Green Apple Bar, Cotton Candy Bar, Almond Bar and Vanilla Stick Slices and 6 pk Cotton Candy Bars, 6 pk Sour Pop Green Apple Bars and 12 pk NSA Mooo Bars.

Regular Mooo Bars are not included.

The frozen snack items listed below were distributed in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wyoming via select stores and food service accounts.

Chocolate Chip Country Cookie (5.25 FL OZ)                             UPC 71899-21169

Great Divide Bar (2.75 FL OZ)                                                        UPC 71899-21178

Sour Pop Green Apple Bar (2.5 FL OZ)                                          UPC 71899-21208

Cotton Candy Bar (2.5 FL OZ)                                                         UPC 71899-21207

SCOOPS (4.0 FL OZ)                                                                           UPC 71899-00701

Vanilla Stick Slices (4.0 FL OZ)                                                      No UPC – SKU #964

Almond Bar (2.75 FL OZ)                                                                 UPC 71899-21138

6 pk Cotton Candy Bars (6 - 2.5 FL OZ)                                       UPC 71899-62257

6 pk Sour Pop Green Apple Bars (6 - 2.5 FL OZ)                        UPC 71899-62258

12 pk NSA Mooo Bars (12 - 2.0 FL OZ)                                        UPC 71899-62305

The FDA reported that there were three deaths to date associated with the recalled products.

“We are devastated and know that Blue Bell has to be and can be better than this,” said Paul Kruse, Blue Bell CEO and president. “Quality and safety have always been our top priorities. We are deeply saddened and concerned for all those who have been affected.”

The recall began as a result of a routine sampling program by the South Carolina Department of Health which revealed the finished product contained the bacteria. These products were immediately removed from all markets in February as a precaution pending final test results. The results were later verified by the Texas Department of Health and Human Services. Blue Bell ceased all production and distribution of these products.

This recall in no way includes Blue Bell half gallons, quarts, pints, cups, three gallon ice cream or the majority of take-home frozen snack novelties.

Consumers who have purchased these items are urged to return them to the place of purchase for a full refund. For more information consumers with questions may call 979-836-7977, Monday – Friday 8 a.m. – 5 p.m. CST or click here.


 

 

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 March 13, 2015

For the first time in 108 years, Blue Bell announces a product recall.

One of our machines produced a limited amount of frozen snacks with a potential listeria problem.

When this was detected all products produced by this machine were withdrawn.  Our Blue Bell team members recovered all involved products in stores and storage.

This withdrawal in no way includes our half gallons, quarts, pints, cups, three gallon ice cream or the majority of take-home frozen snack novelties.

For more information call 979-836-7977, Monday – Friday 8 a.m. – 5 p.m. CST or click here.

 

2015 Blue Bell Recalled Products

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